Terms of Service

Wisher (wisher.ng) is a digital graduation platform operated by INABOT (“Wisher”, “we”, “us”). It lets graduating students open a page where classmates, friends, and family leave signatures, messages, photos, voice notes, video wishes, and monetary gifts, and order gifts that Wisher delivers. By creating a page, signing a shirt, or sending or ordering anything through Wisher, you agree to these terms.

You must provide accurate details (name, school, contact) when creating a page, and you’re responsible for keeping your password safe. An account holds one page per occasion; a parent or guardian can hold a secondary school page for each child. You must be old enough to hold the bank account and phone number you register with. We may suspend accounts that break these terms or the law.

Signatures, messages, photos, and videos submitted to a page belong to their creators. By submitting, you give the page owner and Wisher permission to display, store, and include them in the page’s downloads and keepsakes. Page owners control what appears on their page and can remove any content sent to them. Don’t submit anything unlawful, hateful, or that you don’t have the right to share; we can remove content that breaks this rule and, where the law requires, cooperate with authorities.

Cash gifts are processed by Paystack, a licensed Nigerian payment processor. Gifts start at ₦500, with no upper limit on Wisher's side (your card or bank may set its own). You can give in naira, or in US dollars, British pounds, euros or Canadian dollars: we convert your amount to naira at the day's exchange rate, your card is charged that naira amount, and your bank converts it and may add its own foreign-exchange fee, so the amount on your statement can differ slightly. The gift always reaches the recipient in naira.

Wisher deducts a platform fee of 5% from each gift paid in naira, and 8% from each gift paid in another currency (cards from abroad cost more to process). Example: a ₦10,000 gift adds ₦9,500 to the recipient’s balance; a gift from abroad worth ₦10,000 adds ₦9,200. This fee covers payment processing and running the platform. There are no other Wisher charges on gifts. Page creation is currently free during our launch period; if that changes, prices will be shown clearly before any payment.

Gifts settle automatically to the Nigerian bank account a graduate registers on their dashboard. The account name must match the graduate’s registered identity. Each gift is split and sent by Paystack at the moment it's paid, and usually reaches the graduate's bank within 1 business day; settlement can take longer over a weekend or bank holiday. There is no manual withdrawal step.

From a graduate's gift shop you can order physical gifts, such as cakes, money bouquets, flowers and treat hampers, which the Wisher team prepares or buys and delivers. Each item's price, and the delivery fee for the graduate's state, are shown before you pay. Payment is processed by Paystack. For money bouquets and money cakes, the price includes the cash inside; we never staple, tape or glue naira notes.

We deliver to the delivery spot the graduate (or, for a secondary school page, their parent or guardian) has saved, on the day you choose. Some items need a few days' notice, shown at checkout. If we can't reach the recipient on the day, we'll contact you on the WhatsApp number you gave us to agree another day.

Shop photos show the kind of item you're ordering. Cakes, flowers and arrangements are handmade, so what arrives will match the description but may differ in small ways from the photo. If the recipient has a food allergy, contact us before ordering.

Refunds: if we cancel your order or can't deliver it, you get a full refund, delivery fee included. You can cancel any order for a full refund within 24 hours of paying, as long as it hasn't gone out for delivery. After that, orders can't be cancelled or refunded, but we'll try to move the delivery to another day. If something arrives damaged or isn't what you ordered, tell us within 24 hours of delivery, with a photo, and we'll replace it or refund it. Refunds go back to the card or account you paid with, usually within 5 to 10 business days. To cancel or report a problem, email wisher.inabot@gmail.com with your order's Paystack reference.

A gift is a voluntary present to the graduate, once delivered to a page it is generally not refundable by Wisher. If you sent money in error (wrong page, wrong amount, unauthorised card use), contact us within 7 days at wisher.inabot@gmail.com and we’ll investigate with Paystack. Card chargebacks are handled through your bank.

Wisher is provided “as is”. We work hard to keep the platform available and your keepsakes safe, but we can’t guarantee uninterrupted service and we’re not liable for losses caused by events outside our control (bank downtime, network failures, force majeure). Nothing in these terms removes rights you have under Nigerian consumer protection law.

We may update these terms as the platform grows; the “last updated” date above will change and material changes will be announced on the site. Questions or complaints: wisher.inabot@gmail.com, or the complaint box on our Contact page.